Privacy Policy
This Privacy Policy explains how Reno Water Heater Pros collects, uses, and protects information from visitors to our website and callers to our business.
Information We Collect
We may collect information you provide directly, such as your name, phone number, address, and details about the service you're requesting, when you call us or reach out through our website.
How We Use Your Information
We use the information you provide to schedule and complete service calls, communicate with you about your appointment, and maintain accurate business records. We do not sell your personal information to third parties.
Cookies and Tracking
Our website may use basic analytics tools to understand how visitors use our site, such as which pages are viewed. This information is used in aggregate and is not used to personally identify individual visitors beyond standard web analytics practices.
How We Protect Your Information
We take reasonable steps to protect the information you share with us, including limiting access to customer records to authorized staff involved in scheduling and completing your service.
Third-Party Services
We may use third-party service providers, such as scheduling or communication tools, to help operate our business. These providers are only given access to the information necessary to perform their function.
Your Rights
You may contact us at any time to ask what information we hold about you, to request corrections, or to request that we delete your information where we're not required to retain it for business or legal reasons.
Contact Us About This Policy
If you have questions about this Privacy Policy, contact Reno Water Heater Pros at (775) 200-7630 or 1675 Mill St, Reno, NV 89502.